Dear Ladies and Gentleman,
Really thanks for the continuous support, we believe that we are honest in what we do and really came across some really nice clients then turned into friends.
We are humbled by the overwhelming support that existing clients give us. Bring their entire family to buy, or got mattresses from us for the entire house.
We didn't expect that to happen all so soon.
We had this simple approach, to truly let people understand how a responsible manufacturer can do wonders.
I am young and energetic, the internet has helped me break barriers that I never knew I could reach.
We strongly believe that we have the upper hand if you believe in the Direct Manufacturer to Retail Concept.
If AMAZON can make you impressed? Why can't we?
We believe we are basically eliminating the middle man so we can bring you the best possible prices with un-compromised quality.
So the YEAR 2014 means a lot for us.
We will have status-quo for our prices and range.
More emphasis will be on our image and feel.
We really wish to work with fellow Singaporean companies, like for example, Air Cleaner, Aroma therapy segment. *please recommend if you know anyone.
Imagine after our renovation, with nice and comfortable air to breathe, isn't it the best place to test your potential mattress?
We are fully committed to improve our service standards.
I used to be able to text each and every customer, to wish them well and ask how are their mattresses?
Unfortunately, we have came to the point where our daily admin work is overloaded, and I wish to still stay connected to our clients. We are still figuring out a way.
Also, good news!
We are using our manufacturing advantage to push the limits for our clients.
MASS CUSTOMIZING.
Yes, what does it means?
So now you know that we have several models:
So we only have 5 models, how boring...
WHAT IF WE CAN MAKE 3 VARIENTS PER MODEL???
WHAT 3 VARIENTS???
1. SOFT
2. MEDIUM FIRM
3. EXTRA FIRM
The variants will be just a change of the spring firmness, everything else will be the same.
But these creates flexibility for our clients to enjoy ALMOST tailor made mattress AT NO EXTRA COST!!! WHAT?!?!?!
YESSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSS!
NO EXTRA COST! BOOMZ!
We will further raise the bar of manufacturing standards.
BECAUSE, NO ONE, I repeat, NO ONE, yes, NO ONE, has the guts to do it.
Tilam King will do it.
No extra cost. Period.
There you go, from 5 successful models, we have expended our range to 15 different feels...
So next time when you come to us, we will not be telling you which is the best...
You tell us, which is suitable for you. ;)
We only believe that customers are always right.
We are manufacturers, our job is to make the mattress right!
The Perfection of Passionate Manufacturing
- Tilam King
*Brands will be so pissed with me. hahaha.
Think of it this way, if we all improve, consumer benefits ;)
If any of you start seeing brands do the same, give me credit please :P